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Privacy Policy

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our wesite or engage our services.

Last updated: 15.09.2025

Last updated: 15.09.2025

Secret Sauce Ventures Pty Ltd (“Secret Sauce Agency”, “we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal information is handled in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

We’ve kept things clear and fair. If you have questions, please ask, we want to work as partners.

We’ve kept things clear and fair. If you have questions, please ask, we want to work as partners.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, business details, and billing information when you contact us, sign up, or engage our services.

  • Website Usage Data: Information about how you use our website (e.g., pages viewed, time spent, referring sites) collected through cookies, analytics, and similar tools.

  • Client Data: Content, creative assets, and information you provide for us to deliver design, marketing, and digital solutions.

2. How We Use Your Information

We may use your personal information to:

  • Provide and improve our services

  • Communicate with you about projects, updates, and support

  • Send marketing content (only if you’ve opted in)

  • Process payments and invoices

  • Analyse website traffic and user behaviour

  • Comply with legal obligations

3. Disclosure of Information

We will not sell or rent your personal information. We may share information with:

  • Service Providers: Trusted third parties such as hosting, analytics, email, or payment providers who assist us in delivering services.

  • Legal Obligations: Where required by law, regulation, or court order.

  • Business Transfers: In the case of a merger, acquisition, or sale of assets, your information may be transferred.

4. Data Storage & Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. However, no system is completely secure, and we cannot guarantee absolute security.

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. However, no system is completely secure, and we cannot guarantee absolute security.

5. Cookies & Tracking

Our website may uses cookies and similar technologies to improve user experience, analyse traffic, and personalise content. You can adjust your browser settings to refuse cookies, but some site features may not function properly.

Our website may uses cookies and similar technologies to improve user experience, analyse traffic, and personalise content. You can adjust your browser settings to refuse cookies, but some site features may not function properly.

6. Access & Correction

You may request access to the personal information we hold about you, or request corrections if you believe it is inaccurate, incomplete, or outdated. Please contact us at hello@secretsauceagency.com.au for such requests.

7. Marketing Communications

You may opt out of receiving marketing emails by clicking “unsubscribe” in our emails or contacting us directly.

8. International Data Transfers

Some service providers we use may store or process data overseas. By using our services, you consent to such transfers.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “last updated” date.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “last updated” date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Email: support@secretsauceagency.com.au